Frequently Asked Questions
Have a question about our products, shipping or discounts? Read through our frequently asked questions below.
Discounts
If you have claimed our 10% off discount, you will not be able to use our free shipping discount. 1 discount per order
General FAQ
All day long! Made with NZ Beeswax to allow a strong hold for all hair types. Our product will remain in your hair until you wash it out. Our formula is made with ingredients to hold down your flyaways but will also allow your hair to move around once you take your hair out of your hairstyle. Our formula is lightweight therefore your hair will not feel hard and crunchy.
Our Hair Wax Stick is formulated with natural ingredients that we use to make sure our wax does not leave your hair greasy and sticky. Depending on how much you apply will determine how your hair will feel. To avoid a heavy feeling, make sure to use our brushes after applying to distribute the wax evenly throughout your hair. Your hair will be left feeling smooth and shiny.
We stock 2 different Boar Bristle Brushes. These specific brushes have dense bristles that are best used for smoothing out your hair. Our brushes are soft and gentle on your scalp
Our Mini Slickd. Brush: Best recommended for people with thin or short hair. This brush is best suited for people who just have a few odd flyaways and are wanting to keep them at bay. Our mini brush will still help to smooth hair but due to its size, will be best used for those with thin hair. Perfect for those that want to use our Hair Wax Stick on the brush first and then rub. Also perfect for those who are purchasing for their children! Or even those who want to carry in their purse/bag for daily use.
Our Curved Slickd. Brush: An absolute game changer! This Curved Boar Bristle Brush is perfect for all you people who have thick, long or curly hair. Uniquely designed in a curved shape to help contour to the natural shape of your head. This brush will give you that ultimate slick back look. It is amazing for distributing the wax evenly throughout your hair. For a perfected slick back look, this brush is the cherry on top after using our Hair Wax Stick!
For somebody using our Hair Wax Stick 3 or more times a week then the product will last 3-5 months!
Depending on how much product you applied. If using directly on your hair, then yes you will feel you need to wash your hair at the end of the day. On the other hand, to avoid that feeling apply/rub the wax to our brush and then brush through your hair. This is one of the reasons we always recommend to use our Hair Wax Stick on dirty/oily hair (closer to hair wash day).
Yes. You can use our Hair Wax Stick on wet hair. Although, for best results use on dry hair.
We recommend to use a clarifying shampoo to remove any excess product or double cleanse your hair with your regular shampoo. Because our product is a wax you may feel you need to double cleanse with your shampoo.
Absolutely not! Our wax stick has a buttery application- unlike gels and hairsprays. Our wax is formulated with gentle and natural ingredients which means NO flaking, NO crunchiness and NO harsh residue. Your hair will be left feeling smooth and shiny.
Every wax stick is made with natural ingredients. If purchasing for a little one, we recommend grabbing our "original scented' wax stick - which is free from fragrance.
Absolutely! Every wax stick is made with NZ Beeswax to allow a 24 hour hold for EVERY hair type. Check out our reviews and videos across our social media to see customer proof!
Shipping
We currently ship:
🇳🇿 New Zealand WIDE
🇦🇺 Australia WIDE
Cook Islands
We pack and dispatch orders every business day (Monday-Friday)
We aim to pack and dispatch orders same day or next business day.
Every order NZ wide is shipped with overnight shipping. This means once you receive an email saying that your order has been collected from us you will receive it the next business day BUT please do allow an extra 1-2 business days in some cases.
Orders to rural addresses may also take an additonal 1-2 business days
We try our very best to get your order to you as fast as we can!
If you have had previous issues with NZ post not delivering your order to your house please do leave delivery instructions- it helps a lot!
You can leave this in the "order notes" section or you can add them via the NZ post website once you receive your email with your tracking link.
Please reach out to us via email: hello@slickdnz.com
We will be more than happy to assist you with your shipping queries